Last Updated: January 2025 | Effective Date: January 1, 2024
1. What Are Cookies?
Cookies are small data files that are stored on your browser or device when you visit a website. They contain information about your browsing activity and preferences. Cookies help websites remember information about your visit and improve your user experience.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as:
- Maintaining secure connections
- Authentication and login functionality
- Load balancing and traffic distribution
- Session management
- Security features and fraud prevention
2.2 Analytics Cookies
These cookies collect information about how you use our website, such as:
- Pages you visit and time spent on each page
- Features you interact with
- Links you click
- Errors encountered
- Device and browser information
2.3 Marketing Cookies
These cookies are used to track your online activity and deliver targeted content:
- Personalized advertisements
- Retargeting campaigns
- Social media integration
- Content recommendations
- Campaign effectiveness measurement
2.4 Preference Cookies
These cookies remember your preferences and settings:
- Language preferences
- Display preferences
- Notification settings
- Accessibility options
3. Cookie Table
| Cookie Name |
Type |
Purpose |
Duration |
| session_id |
Essential |
Session management |
Browser session |
| auth_token |
Essential |
User authentication |
30 days |
| _ga |
Analytics |
Google Analytics tracking |
2 years |
| _gat |
Analytics |
Request throttling |
1 minute |
| preferences |
Preference |
User preferences storage |
1 year |
| marketing_id |
Marketing |
Campaign tracking |
1 year |
4. Third-Party Cookies
We may allow third-party service providers to place cookies on our website for:
- Analytics: Google Analytics for usage insights
- Advertising: Google Ads and Facebook Pixel for targeted marketing
- Customer Support: Live chat providers for support services
- Social Media: Social media platforms for integration
- Payment Processing: Payment gateway providers for transactions
5. Web Beacons and Tracking Technologies
In addition to cookies, we use other tracking technologies:
- Web Beacons: Small transparent images to track page visits
- Pixels: Tracking tags for conversion and event tracking
- Local Storage: Browser storage for user preferences
- Session Storage: Temporary data storage during sessions
6. How to Control Cookies
6.1 Browser Settings
Most browsers allow you to control cookies through their settings:
- Accept or reject all cookies or specific types
- Delete existing cookies from your device
- Receive notifications when cookies are being set
- Block third-party cookies specifically
6.2 Do Not Track (DNT)
Some browsers include a "Do Not Track" feature. While we respect DNT preferences, our response may be limited because not all technologies support DNT signals.
6.3 Cookie Management Tools
You can use third-party tools to manage your cookies:
- Cookie management browser extensions
- Privacy-focused browser alternatives
- VPN services for enhanced privacy
7. Impact of Disabling Cookies
Please note that disabling cookies may affect your experience:
- Some features may not function properly
- You may need to re-authenticate frequently
- Personalized content may not be available
- Your preferences may not be saved
8. Cookie Consent
Your Cookie Preferences: When you first visit our website, you'll see a cookie consent banner. You can:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences for specific cookie types
9. GDPR and ePrivacy Compliance
For users in the European Union, we comply with GDPR and ePrivacy Directive requirements:
- We obtain explicit consent before setting non-essential cookies
- We provide clear information about cookie use
- We allow easy withdrawal of consent
- We honor your privacy choices across sessions
10. International Transfers
Information collected through cookies may be transferred to and processed in countries other than where you are located. By using our website, you consent to such transfers.
11. Data Retention
We retain cookie data according to the following schedule:
- Essential Cookies: For the duration of your session or service engagement
- Analytics Cookies: Up to 2 years for aggregated insights
- Marketing Cookies: Up to 1 year for campaign tracking
- Preference Cookies: Up to 1 year unless you clear your browser
12. Updates to This Policy
We may update this Cookie Policy to reflect changes in our cookie practices or applicable regulations. We'll notify you of significant changes by posting the new policy on this page with an updated "Last Modified" date.
13. Questions or Concerns
If you have questions about our use of cookies or privacy practices:
Last Updated: January 2025